Reach us

You can read all public help without an account.

Fastest for people who can open the app

Report the profile, post, or chat in-app — Report & block.
If that is not enough, email [email protected].

If you are locked out

Email [email protected] from a mailbox we can take seriously, and include:

Handle, if you remember it
Phone number on the account (country code)
What you see on screen, in your own words
Approximate time and timezone

Do not include SMS codes, copies of your ID unless we ask, or other people’s private chats.

What to expect

We read mail. We do not promise a public SLA on this page. Abuse of the inbox (spam, legal threats copied to 40 people, malware) is ignored.

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